Nginx PHP-FPM upstream prematurely closed connection while reading response header from upstream

Your php issues most likely are due to PHP-FPM needing tuning. So best to start read thoroughly the guide at PHP-FPM - How to troubleshoot & optimize PHP-FPM server? If you're using default /usr/local/nginx/conf/php.conf include file in Centmin Mod generated Nginx vhosts, you can tune it via command shortcut = phpinc which opens nano editor for file /usr/local/nginx/conf/php.conf which has fastcgi connect, send and read timeouts. Though raising them too high just masks the issue, you should ideally not use PHP to serve large download files themselves but code PHP to tell Nginx to serve the file via X-Accel / X-Sendfile headers X-Accel | NGINX. Example https://stackoverflow.com/questions/16189758/serve-large-file-with-php-and-nginx-x-accel-redirect

Centmin Mod is provide as is, so short of scripted related bugs or issues, any further optimisation to the web stack components - nginx, php-fpm, mariadb mysql, csf firewall etc or web app specific configurations are left to the Centmin Mod user to deal with. So I do not provide any free support for such.

Bad gateway 502 /504 timeouts are usually related to Nginx timing out waiting on PHP-FPM to respond as PHP-FPM is overloaded or overwhelmed with requests, so may need to tune PHP-FPM values. It also maybe due to PHP-FPM in turn being queued and backed up waiting on MariaDB MySQL server to respond - so also need to look at MySQL.

You'll need to tune your PHP-FPM settings with php-fpm main pool config file at /usr/local/etc/php-fpm.conf (overview of config files) and this is left up to end user to do but here's a thread for starters to enable PHP-FPM status page output outlined at

• http://centminmod.com/phpfpm.html#browserstatus and
• https://community.centminmod.com/threads/pm-max_children.479/ and
• https://community.centminmod.com/threads/warning-pool-www-server-reached-max_children-setting-50-consider-raising-it.791/ which outlines the official PHP-FPM config documentation as well.
• PHP: Configuration - Manual

Enabling PHP-FPM status also allows setting up 3rd party PHP-FPM status metric monitoring from services like:

• Nixststats PHP-FPM monitoring Monitor PHP-FPM with Nixstats
• Nginx Amplify PHP-FPM monitoring Monitoring PHP Applications with NGINX Amplify

Checking PHP-FPM etc logs

You'll also need to check into your PHP-FPM, Nginx and MariaDB logs which you can find as outlined at How to troubleshoot Centmin Mod initial install issues

Server logs include Nginx, PHP-FPM, MariaDB MySQL error logs as well as others. You can find your Centmin Mod install/menu logs at FAQ 7 and server logs at FAQ 19 at Centmin Mod FAQ (most up to date info in FAQ so always read that first). Spoiler tag below has info too but may not be up to date.

Some of Centmin Mod's installed software will have their own access and error logs which maybe useful for diagnosing errors or give info, notes, or warning notices.

Note: There's no support provided by me for diagnosing such errors which may occur for various reasons including misconfiguration of installed php/mysql scripts or applications.

In SSH2 telnet you can use tail command to view the last X number of lines in the file.

For example for viewing last 10 lines in the file for:

For Nginx access and error logs:

Code:

  tail -10 /usr/local/nginx/logs/access.log
  tail -10 /usr/local/nginx/logs/error.log

For specific domainname.com access and error log:

Code:

  tail -10 /home/nginx/domains/domainname.com/log/access.log
  tail -10 /home/nginx/domains/domainname.com/log/error.log

For other system error logs located at /var/log:

list /var/log files in ascending time order so the most recently modified files are at the bottom

Code:

  ls -lhrt /var/log

Code:

total 2.7M
-rw------- 1 root  root    0 Aug 29 15:33 tallylog
-rw------- 1 root  root    0 Aug 29 15:33 spooler
drwx------ 3 root  root 4.0K Aug 29 15:35 samba
drwxr-xr-x 2 root  root 4.0K Aug 29 15:35 mail
-rw-r--r-- 1 root  500     0 Oct  8 18:13 dmesg.old
-rw------- 1 root  500     0 Oct  8 18:13 boot.log
-rw-r--r-- 1 root  500     0 Oct  8 18:14 dmesg
drwx------ 2 root  root 4.0K Oct  8 18:14 httpd
drwxr-xr-x 2 root  root 4.0K Oct  8 19:08 php-fpm
-rw-rw---- 1 mysql root 2.3K Oct  9 12:38 mysqld.log
-rw------- 1 root  root 9.2K Oct 26 10:48 yum.log
-rw------- 1 root  utmp  94K Nov  7 22:59 btmp
drwxr-xr-x 2 root  root 4.0K Nov  8 00:00 sa
-rw------- 1 root  root 269K Nov  8 21:39 messages
-rw------- 1 root  root 110K Nov  8 23:08 secure
-rw-rw-r-- 1 root  utmp  43K Nov  8 23:08 wtmp
-rw-r--r-- 1 root  root 144K Nov  8 23:08 lastlog
-rw------- 1 root  root  69K Nov  8 23:08 lfd.log
-rw------- 1 root  root 332K Nov  8 23:08 maillog
-rw------- 1 root  500  1.6M Nov  8 23:10 cron

For PHP-FPM error log:

Code:

  tail -10 /var/log/php-fpm/www-error.log

and/or

Code:

  /var/log/php-fpm/www-php.error.log

For MySQL / MariaDB error log:

Code:

  tail -10 /var/log/mysqld.log

For CSF firewall LFD log:

Code:

  tail -10 /var/log/lfd.log

For Mail log:

Code:

  tail -10 /var/log/maillog

For Cron job logs:

Code:

  tail -10 /var/log/cron

How to edit php.ini and php-fpm configuration files ?

Centmin Mod install created command short cuts outlined here to allow you to quickly edit your /usr/local/lib/php.ini file and your /usr/local/etc/php-fpm.conf file. Full list of command shortcuts below:

• Edit php.ini = phpedit ( /usr/local/lib/php.ini )
• Edit my.cnf = mycnf ( /etc/my.cnf )
• Edit php-fpm.conf = fpmconf ( /usr/local/etc/php-fpm.conf )
• Edit nginx.conf = nginxconf ( /usr/local/nginx/conf/nginx.conf )
• Edit (nginx) virtual.conf = vhostconf - only edits /usr/local/nginx/conf/conf.d/virtual.conf not the additional vhost domain.com.conf files added later
• Edit (nginx) php.conf = phpinc ( /usr/local/nginx/conf/php.conf )
• Edit (nginx) drop.conf = dropinc ( /usr/local/nginx/conf/drop.conf )
• Edit (nginx) staticfiles.conf = statfilesinc ( /usr/local/nginx/conf/staticfiles.conf )
• nginx stop/start/restart = ngxstop/ngxstart/ngxrestart
• php-fpm stop/start/restart = fpmstop/fpmstart/fpmrestart
• mysql stop/start/restart = mysqlstop/mysqlstart/mysqlrestart
• nginx + php-fpm stop/start/restart = npstop/npstart/nprestart
• memcached stop/start/restart =memcachedstop/memcachedstart/memcachedrestart
• csf stop/start/restart = csfstop/csfstart/csfrestart

Troubleshooting Tools

However, there's many linux tools and scripts that can help you figure out what was causing the load issues and when.

Tools and commands you will want to read up on and learn for basic system admin tasks and troubleshooting.

• 20 Command Line Tools to Monitor Linux Performance
• 13 Linux Performance Monitoring Tools - Part 2
• 80 Linux Monitoring Tools for SysAdmins - Server Density Blog
• Amazing ! 25 Linux Performance Monitoring Tools
• 20 Linux System Monitoring Tools Every SysAdmin Should Know
• How to monitor disk I/O in Linux from command line - Xmodulo
  
• 10 Useful Sar (Sysstat) Examples for UNIX / Linux Performance Monitoring
  
• Generate CPU, Memory & I/O report using SAR command
  
• My mysqlmymonlite.sh script can help with that mysqlmymonlite.sh README text file has instructions for setting up a cronjob to email you reports i.e. every 10/15min or every hour.

Notes:

• Centmin Mod already installed Glances tool. It can be invoked from SSH command glances or top2. Official Glances site at nicolargo.github.io/glances/ and documentation here.

However, Centmin Mod users are free to help each other out and ask questions or give answers on this community forum. My hopes are that this community forum evolves so that more veteran long time Centmin Mod users help new Centmin Mod users out

 

another example at Making PHP as fast as a Web server to send files

 

all servers with same web host ? same hardware specs ? can you identify the IP addresses for the ones with slowness ? any users you can discuss with that report such issues ? could be that the visitor's connection is slow on their end so download time is slower too - as a download is only as fast as it's slowest side (visitor or server).