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Linode Support Ticket Outage

Discussion in 'VPS Provider Network Status' started by eva2000, Sep 12, 2017.

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  1. Sep 12, 2017 #1
    eva2000

    eva2000 Administrator Staff Member

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    Nginx 1.31.x
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    Sep 11, 21:19 UTC
    Resolved - We haven't observed any additional issues and will now consider this incident resolved. If you are still experiencing additional issues with creating Support Tickets, please email our Customer Support Team at support@linode.com for assistance.

    Sep 11, 21:08 UTC
    Monitoring - We have identified the source of the issue affecting the ability to create Support Tickets via the Linode Manager and the Linode API. We are monitoring the situation and we will provide updates as soon as we can confirm this issue is resolved.

    Sep 11, 21:00 UTC
    Investigating - We are currently experiencing issues affecting opening a Support Ticket via the Linode Manager, and the Linode API. Support Ticket responses are delayed as a result. Our team is investigating this issue and we will provide additional updates as this incident develops. If you have urgent concerns, please contact us at our dedicated Support line (855-454-6633).

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