pure-ftpd 503

I have a a server that I installed a new domain and looks like there was an error while installing ftp during option 22

so I followed the steps here

Pure-FTPD Virtual FTP Users - CentminMod.com LEMP Nginx web stack for CentOS

to recreate the ftp

other domain works fine but this one gives

Response: 530 Login authentication failed


grep pure-ftpd /var/log/messages | tail -25

---

Code:

Jul 15 16:55:59 centos-7-1 pure-ftpd: (?@156.11111) [INFO] New connection from 156.11111
Jul 15 16:55:59 centos-7-1 pure-ftpd: (?@156.11111) [INFO] TLS: Enabled TLSv1/SSLv3 with ECDHE-RSA-AES128-GCM-SHA256, 128 secret bits cipher
Jul 15 16:56:04 centos-7-1 pure-ftpd: (?@156.11111) [WARNING] Authentication failed for user [ggg]
Jul 15 16:56:05 centos-7-1 pure-ftpd: (?@156.11111) [INFO] Logout.
Jul 15 16:57:26 centos-7-1 pure-ftpd: (?@156.11111) [INFO] New connection from 156.11111
Jul 15 16:57:26 centos-7-1 pure-ftpd: (?@156.11111) [INFO] TLS: Enabled TLSv1/SSLv3 with ECDHE-RSA-AES128-GCM-SHA256, 128 secret bits cipher
Jul 15 16:57:26 centos-7-1 pure-ftpd: (?@156.11111) [INFO] nnn is now logged in
Jul 15 16:57:27 centos-7-1 pure-ftpd: (nnn@156.11111) [INFO] TLS: Enabled TLSv1/SSLv3 with ECDHE-RSA-AES128-GCM-SHA256, 128 secret bits cipher
Jul 15 16:59:01 centos-7-1 pure-ftpd: (nnn@156.11111) [INFO] Logout.
Jul 15 16:59:01 centos-7-1 pure-ftpd: (?@156.11111) [INFO] New connection from 156.11111
Jul 15 16:59:01 centos-7-1 pure-ftpd: (?@156.11111) [INFO] TLS: Enabled TLSv1/SSLv3 with ECDHE-RSA-AES128-GCM-SHA256, 128 secret bits cipher
Jul 15 16:59:07 centos-7-1 pure-ftpd: (?@156.11111) [WARNING] Authentication failed for user [ggg]
Jul 15 16:59:07 centos-7-1 pure-ftpd: (?@156.11111) [INFO] Logout.

 

I guess I solved it more reference here

530 Login authentication failed pure-ftpd

 

when I change the password to 1 it works any other it doesn't work

 

looks like the problem if there is special character in the password

 

I don’t remember but it was auto generated from my password app

I think was including # @