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CSF Ping problem from external services

Discussion in 'Other Centmin Mod Installed software' started by negative, Apr 19, 2019.

  1. negative

    negative Active Member

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    Apr 11, 2015
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    Local Time:
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    1.9.10
    10.1.11
    I have problem for about several days about ping on my server.

    I'm using the alertra for check uptime on my websites also server, everything looks as online and websites are working without any problem but my ping rule on alertra returns and notify my as server is offline. After about one hour, it alerts me as server is okay and no problem.

    But server is working, also websites runs perfectly. And i can ping the server from my local computer. Also, i've added the alertra global server ip's to csf allow firewall list.

    P.S: I didn't see any problem before with same configurations on server and alertra.

    So what is the problem you thoughts ?

    Thanks
     
  2. eva2000

    eva2000 Administrator Staff Member

    39,758
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    May 24, 2014
    Brisbane, Australia
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    Local Time:
    3:31 AM
    Nginx 1.15.x
    MariaDB 5.5/10.x
    try different uptime services and see if alertra is reporting false positives.

    what's alertra's ping interval set at ?

    are you pinging IP or hostname/domain ? are you behind cloudflare proxy and pinging hostname ?
     
  3. negative

    negative Active Member

    275
    28
    28
    Apr 11, 2015
    Ratings:
    +61
    Local Time:
    8:31 PM
    1.9.10
    10.1.11
    My ping rule on the alertra is directly to server main ip. Interesting is that all of alertra servers return as ping fail.

    Websites are checking over cloudflare of course (i check the text on the footer for webpage health)

    Btw; do you have any advice for check the websites uptime which have call and sms support?
     
  4. eva2000

    eva2000 Administrator Staff Member

    39,758
    8,769
    113
    May 24, 2014
    Brisbane, Australia
    Ratings:
    +13,494
    Local Time:
    3:31 AM
    Nginx 1.15.x
    MariaDB 5.5/10.x
    https://community.centminmod.com/threads/is-there-a-downtime-monitoring-service-that-calls-you.9973/
    try out nodeping.com and see what happens using on my sites i.e. https://community.centminmod.com/pages/uptime/
     
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