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PHP-FPM PHP-FPM hang without any reason, have to restart it

Discussion in 'Nginx, PHP-FPM & MariaDB MySQL' started by ezak, Oct 31, 2019.

  1. ezak

    ezak New Member

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    May 26, 2018
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    Local Time:
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    Please fill in any relevant information that applies to you:
    • CentOS Version: CentOS 7 64bit
    • Centmin Mod Version Installed: 123.09beta01
    • Nginx Version Installed: 1.17.4
    • PHP Version Installed: 7.2.22
    • MariaDB MySQL Version Installed: 10.3.18
    • When was last time updated Centmin Mod code base ? : 2 weeks ago
    • Persistent Config: Do you have any persistent config file options set in /etc/centminmod/custom_config.inc ? You can check via this command:
    Code (Text):
    cat /etc/centminmod/custom_config.inc
    LETSENCRYPT_DETECT='y'
    NGINX_PAGESPEED='y'
    NGXDYNAMIC_NGXPAGESPEED='y'
    NGINX_MODSECURITY_MAXMIND='y'
    NGINX_MODSECURITY='y'
    


    I have a strange problem that my website is stopped (doesn't respond) suddenly without knowing the reason, and when I restart php-fpm (fpmrestart), its back to normal again .. without restart Nginx or MySQL

    also if I reload fpm it doesn't solve the hang
    I found this error from amplify.nginx.com and here screenshot display downtime

    nginx status
    [​IMG]

    php-fpm status

    [​IMG]


    mysql status
    [​IMG]


    the system tab doesn't have any strang report

    I can't find any thing in php-fpm error log, or nginx log

    here is my php-fpm config
    Code:
    [global]
    ; Log level
    ; Possible Values: alert, error, warning, notice, debug
    ; Default Value: notice
    log_level = warning
    pid = /var/run/php-fpm/php-fpm.pid
    error_log = /var/log/php-fpm/www-error.log
    emergency_restart_threshold = 10
    emergency_restart_interval = 1m
    process_control_timeout = 10s
    include=/usr/local/nginx/conf/phpfpmd/*.conf
    
    [www]
    user = nginx
    group = nginx
    
    listen = 127.0.0.1:9000
    listen.allowed_clients = 127.0.0.1
    listen.backlog = 65535
    
    ;listen = /tmp/php5-fpm.sock
    listen.owner = nginx
    listen.group = nginx
    listen.mode = 0660
    
    
    pm = static
    ; pm = dynamic
    pm.max_children = 40
    ; Default Value: min_spare_servers + (max_spare_servers - min_spare_servers) / 2
    pm.start_servers = 8
    pm.min_spare_servers = 4
    pm.max_spare_servers = 12
    pm.max_requests = 10000
    
    ; pm = ondemand
    ; pm.max_children = 30
    ; Default Value: min_spare_servers + (max_spare_servers - min_spare_servers) / 2
    ; pm.start_servers = 8
    ; pm.min_spare_servers = 4
    ; pm.max_spare_servers = 12
    ; pm.max_requests = 5000
    
    ; PHP 5.3.9 setting
    ; The number of seconds after which an idle process will be killed.
    ; Note: Used only when pm is set to 'ondemand'
    ; Default Value: 10s
    pm.process_idle_timeout = 10s;
    
    rlimit_files = 65536
    rlimit_core = 0
    
    ; The timeout for serving a single request after which the worker process will
    ; be killed. This option should be used when the 'max_execution_time' ini option
    ; does not stop script execution for some reason. A value of '0' means 'off'.
    ; Available units: s(econds)(default), m(inutes), h(ours), or d(ays)
    ; Default Value: 0
    ;request_terminate_timeout = 0
    ; Default Value: 0
    ;request_slowlog_timeout = 0
    slowlog = /var/log/php-fpm/www-slow.log
    
    pm.status_path = /phpstatus
    ping.path = /phpping
    ping.response = pong
    
    ; Limits the extensions of the main script FPM will allow to parse. This can
    ; prevent configuration mistakes on the web server side. You should only limit
    ; FPM to .php extensions to prevent malicious users to use other extensions to
    ; exectute php code.
    ; Note: set an empty value to allow all extensions.
    ; Default Value: .php
    security.limit_extensions = .php
    
    ; catch_workers_output = yes
    php_admin_value[error_log] = /var/log/php-fpm/www-php.error.log
    php_admin_value[disable_functions] = shell_exec[global]
    ; Log level
    ; Possible Values: alert, error, warning, notice, debug
    ; Default Value: notice
    log_level = warning
    pid = /var/run/php-fpm/php-fpm.pid
    error_log = /var/log/php-fpm/www-error.log
    emergency_restart_threshold = 10
    emergency_restart_interval = 1m
    process_control_timeout = 10s
    include=/usr/local/nginx/conf/phpfpmd/*.conf
    
    [www]
    user = nginx
    group = nginx
    
    listen = 127.0.0.1:9000
    listen.allowed_clients = 127.0.0.1
    listen.backlog = 65535
    
    ;listen = /tmp/php5-fpm.sock
    listen.owner = nginx
    listen.group = nginx
    listen.mode = 0660
    
    
    pm = static
    ; pm = dynamic
    pm.max_children = 40
    ; Default Value: min_spare_servers + (max_spare_servers - min_spare_servers) / 2
    pm.start_servers = 8
    pm.min_spare_servers = 4
    pm.max_spare_servers = 12
    pm.max_requests = 10000
    
    ; pm = ondemand
    ; pm.max_children = 30
    ; Default Value: min_spare_servers + (max_spare_servers - min_spare_servers) / 2
    ; pm.start_servers = 8
    ; pm.min_spare_servers = 4
    ; pm.max_spare_servers = 12
    ; pm.max_requests = 5000
    
    ; PHP 5.3.9 setting
    ; The number of seconds after which an idle process will be killed.
    ; Note: Used only when pm is set to 'ondemand'
    ; Default Value: 10s
    pm.process_idle_timeout = 10s;
    
    rlimit_files = 65536
    rlimit_core = 0
    
    ; The timeout for serving a single request after which the worker process will
    ; be killed. This option should be used when the 'max_execution_time' ini option
    ; does not stop script execution for some reason. A value of '0' means 'off'.
    ; Available units: s(econds)(default), m(inutes), h(ours), or d(ays)
    ; Default Value: 0
    ;request_terminate_timeout = 0
    ; Default Value: 0
    ;request_slowlog_timeout = 0
    slowlog = /var/log/php-fpm/www-slow.log
    
    pm.status_path = /phpstatus
    ping.path = /phpping
    ping.response = pong
    
    ; Limits the extensions of the main script FPM will allow to parse. This can
    ; prevent configuration mistakes on the web server side. You should only limit
    ; FPM to .php extensions to prevent malicious users to use other extensions to
    ; exectute php code.
    ; Note: set an empty value to allow all extensions.
    ; Default Value: .php
    security.limit_extensions = .php
    
    ; catch_workers_output = yes
    php_admin_value[error_log] = /var/log/php-fpm/www-php.error.log
    php_admin_value[disable_functions] = shell_exec

    I don't know how to from where does this problem happen, and how to solve it
     
  2. eva2000

    eva2000 Administrator Staff Member

    42,078
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    May 24, 2014
    Brisbane, Australia
    Ratings:
    +14,613
    Local Time:
    5:48 AM
    Nginx 1.17.x
    MariaDB 5.5/10.x
    nice screenshots/arrows :)

    Your php issues most likely are due to PHP-FPM needing tuning. So best to start read thoroughly the guide at PHP-FPM - How to troubleshoot & optimize PHP-FPM server? :)

    Centmin Mod is provide as is, so short of scripted related bugs or issues, any further optimisation to the web stack components - nginx, php-fpm, mariadb mysql, csf firewall etc or web app specific configurations are left to the Centmin Mod user to deal with. So I do not provide any free support for such.

    Bad gateway 502 /504 timeouts are usually related to Nginx timing out waiting on PHP-FPM to respond as PHP-FPM is overloaded or overwhelmed with requests, so may need to tune PHP-FPM values. It also maybe due to PHP-FPM in turn being queued and backed up waiting on MariaDB MySQL server to respond - so also need to look at MySQL.

    You'll need to tune your PHP-FPM settings with php-fpm main pool config file at /usr/local/etc/php-fpm.conf (overview of config files) and this is left up to end user to do but here's a thread for starters to enable PHP-FPM status page output outlined at
    Enabling PHP-FPM status also allows setting up 3rd party PHP-FPM status metric monitoring from services like:

    Checking PHP-FPM etc logs



    You'll also need to check into your PHP-FPM, Nginx and MariaDB logs which you can find as outlined at How to troubleshoot Centmin Mod initial install issues

    Server logs include Nginx, PHP-FPM, MariaDB MySQL error logs as well as others. You can find your Centmin Mod install/menu logs at FAQ 7 and server logs at FAQ 19 at Centmin Mod FAQ (most up to date info in FAQ so always read that first). Spoiler tag below has info too but may not be up to date.

    Some of Centmin Mod's installed software will have their own access and error logs which maybe useful for diagnosing errors or give info, notes, or warning notices.

    Note: There's no support provided by me for diagnosing such errors which may occur for various reasons including misconfiguration of installed php/mysql scripts or applications.

    In SSH2 telnet you can use tail command to view the last X number of lines in the file.

    For example for viewing last 10 lines in the file for:

    For Nginx access and error logs:
    Code:
      tail -10 /usr/local/nginx/logs/access.log
      tail -10 /usr/local/nginx/logs/error.log
    
    For specific domainname.com access and error log:
    Code:
      tail -10 /home/nginx/domains/domainname.com/log/access.log
      tail -10 /home/nginx/domains/domainname.com/log/error.log
    
    For other system error logs located at /var/log:

    list /var/log files in ascending time order so the most recently modified files are at the bottom
    Code:
      ls -lhrt /var/log
    
    Code:
    total 2.7M
    -rw------- 1 root  root    0 Aug 29 15:33 tallylog
    -rw------- 1 root  root    0 Aug 29 15:33 spooler
    drwx------ 3 root  root 4.0K Aug 29 15:35 samba
    drwxr-xr-x 2 root  root 4.0K Aug 29 15:35 mail
    -rw-r--r-- 1 root  500     0 Oct  8 18:13 dmesg.old
    -rw------- 1 root  500     0 Oct  8 18:13 boot.log
    -rw-r--r-- 1 root  500     0 Oct  8 18:14 dmesg
    drwx------ 2 root  root 4.0K Oct  8 18:14 httpd
    drwxr-xr-x 2 root  root 4.0K Oct  8 19:08 php-fpm
    -rw-rw---- 1 mysql root 2.3K Oct  9 12:38 mysqld.log
    -rw------- 1 root  root 9.2K Oct 26 10:48 yum.log
    -rw------- 1 root  utmp  94K Nov  7 22:59 btmp
    drwxr-xr-x 2 root  root 4.0K Nov  8 00:00 sa
    -rw------- 1 root  root 269K Nov  8 21:39 messages
    -rw------- 1 root  root 110K Nov  8 23:08 secure
    -rw-rw-r-- 1 root  utmp  43K Nov  8 23:08 wtmp
    -rw-r--r-- 1 root  root 144K Nov  8 23:08 lastlog
    -rw------- 1 root  root  69K Nov  8 23:08 lfd.log
    -rw------- 1 root  root 332K Nov  8 23:08 maillog
    -rw------- 1 root  500  1.6M Nov  8 23:10 cron
    
    For PHP-FPM error log:
    Code:
      tail -10 /var/log/php-fpm/www-error.log
    
    and/or
    Code:
      /var/log/php-fpm/www-php.error.log
    
    For MySQL / MariaDB error log:
    Code:
      tail -10 /var/log/mysqld.log
    
    For CSF firewall LFD log:
    Code:
      tail -10 /var/log/lfd.log
    
    For Mail log:
    Code:
      tail -10 /var/log/maillog
    
    For Cron job logs:
    Code:
      tail -10 /var/log/cron
    

    How to edit php.ini and php-fpm configuration files ?



    Centmin Mod install created command short cuts outlined here to allow you to quickly edit your /usr/local/lib/php.ini file and your /usr/local/etc/php-fpm.conf file. Full list of command shortcuts below:
    • Edit php.ini = phpedit ( /usr/local/lib/php.ini )
    • Edit my.cnf = mycnf ( /etc/my.cnf )
    • Edit php-fpm.conf = fpmconf ( /usr/local/etc/php-fpm.conf )
    • Edit nginx.conf = nginxconf ( /usr/local/nginx/conf/nginx.conf )
    • Edit (nginx) virtual.conf = vhostconf - only edits /usr/local/nginx/conf/conf.d/virtual.conf not the additional vhost domain.com.conf files added later
    • Edit (nginx) php.conf = phpinc ( /usr/local/nginx/conf/php.conf )
    • Edit (nginx) drop.conf = dropinc ( /usr/local/nginx/conf/drop.conf )
    • Edit (nginx) staticfiles.conf = statfilesinc ( /usr/local/nginx/conf/staticfiles.conf )
    • nginx stop/start/restart = ngxstop/ngxstart/ngxrestart
    • php-fpm stop/start/restart = fpmstop/fpmstart/fpmrestart
    • mysql stop/start/restart = mysqlstop/mysqlstart/mysqlrestart
    • nginx + php-fpm stop/start/restart = npstop/npstart/nprestart
    • memcached stop/start/restart =memcachedstop/memcachedstart/memcachedrestart
    • csf stop/start/restart = csfstop/csfstart/csfrestart

    Troubleshooting Tools



    However, there's many linux tools and scripts that can help you figure out what was causing the load issues and when.

    Tools and commands you will want to read up on and learn for basic system admin tasks and troubleshooting.
    However, Centmin Mod users are free to help each other out and ask questions or give answers on this community forum. My hopes are that this community forum evolves so that more veteran long time Centmin Mod users help new Centmin Mod users out :)
     
  3. eva2000

    eva2000 Administrator Staff Member

    42,078
    9,497
    113
    May 24, 2014
    Brisbane, Australia
    Ratings:
    +14,613
    Local Time:
    5:48 AM
    Nginx 1.17.x
    MariaDB 5.5/10.x
  4. rdan

    rdan Well-Known Member

    4,715
    1,138
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    May 25, 2014
    Ratings:
    +1,694
    Local Time:
    3:48 AM
    Mainline
    10.2
    Your CPU specs please?