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Install Soyoustart Server Error

Discussion in 'Install & Upgrades or Pre-Install Questions' started by gasak, Jun 2, 2017.

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  1. Jun 2, 2017 #1
    gasak

    gasak Member

    32
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    May 15, 2017
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    Local Time:
    7:27 AM
    1.13.0
    10.1.23-MariaDB
    Tried to install centmin on Soyoustart server but got error message
    I did use the linux based OS as below screenshot
    Code:
    http://prntscr.com/feydjq
    Please help.
     
  2. Jun 2, 2017 #2
    eva2000

    eva2000 Administrator Staff Member

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    Nginx 1.31.x
    MariaDB 10.x/11.4+/12.3+
    what does command output
    Code (Text):
    uname -r

    if kernel has grs in name = OVH custom kernel

    when you reinstall centos you should have option to check 'use the distribution kernel' like below

    soyoustart-centos7-reinstall-02.png
     
  3. Jun 2, 2017 #3
    gasak

    gasak Member

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    May 15, 2017
    Ratings:
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    Local Time:
    7:27 AM
    1.13.0
    10.1.23-MariaDB
    Hi @eva2000,

    I did create a custom template and checked the "Use the distribution kernel" but still the same.
     
  4. Jun 2, 2017 #4
    eva2000

    eva2000 Administrator Staff Member

    59,284
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    113
    May 24, 2014
    Brisbane, Australia
    Ratings:
    +19,140
    Local Time:
    10:27 AM
    Nginx 1.31.x
    MariaDB 10.x/11.4+/12.3+
    output for uname -r command ?
     
  5. Jun 2, 2017 #5
    gasak

    gasak Member

    32
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    May 15, 2017
    Ratings:
    +6
    Local Time:
    7:27 AM
    1.13.0
    10.1.23-MariaDB
    output still the same.. it use the ovh custom kernel which is grs
     
  6. Jun 2, 2017 #6
    eva2000

    eva2000 Administrator Staff Member

    59,284
    12,508
    113
    May 24, 2014
    Brisbane, Australia
    Ratings:
    +19,140
    Local Time:
    10:27 AM
    Nginx 1.31.x
    MariaDB 10.x/11.4+/12.3+
    What SYS server specs did you get ? some servers like Intel Xeon D 1520/1540 need special kernel support which centos distro kernels don't have but sys/ovh custom kernel uses.

    If it's standard SYS server, then I'd contact SYS tech support cause could be a bug if you selected distro kernel and still got custom grs kernels

    However, you can try to change your OVH custom Kernel to original CentOS Kernel using guide at How to change default boot kernel permanently or temporarily on CentOS - Ask Xmodulo.

    But if it's a bug at SYS end, probably best to get it fixed :)
     
  7. Jun 2, 2017 #7
    gasak

    gasak Member

    32
    4
    8
    May 15, 2017
    Ratings:
    +6
    Local Time:
    7:27 AM
    1.13.0
    10.1.23-MariaDB
    My bad.. Solved already.. I should have choose custom installation and delete the /boot partion (which I didn't do at first) after that checked the "use the distribution kernel." Hope this help for future SYS users :) Thanks anyway @eva2000
     
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