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Linode Maintenance for Cloud Manager, API, CLI, Backups Service, and Images

Discussion in 'VPS Provider Network Status' started by eva2000, Apr 24, 2024.

  1. eva2000

    eva2000 Administrator Staff Member

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    THIS IS A SCHEDULED EVENT Jun 4, 02:00 - 05:00 UTC

    Apr 23, 18:18 UTC
    Scheduled - The Linode Cloud Manager, API, and CLI will be offline for scheduled maintenance between 02:00 UTC and 05:00 UTC on Tuesday, June 4th, 2024. During this window, running Linodes and related services will not be disrupted, but account management access and Support tickets will be unavailable.

    Additionally, the Linode Image service in all regions will become unavailable starting at 01:00 UTC until 05:00 UTC on Tuesday, June 4th, 2024. Image creation and image restoration will not be available during this time.

    Please ensure that you complete critical or important jobs in the Cloud Manager or API before the maintenance window. We will update this status page once this event is complete and Linode customers have full access to all Linode services.


    Customers who need assistance from Linode Support during this time will need to call 855-454-6633 (+1-609-380-7100 outside of the United States) to contact our Support team. Please note that our Support team will not be able to assist with issues related to the Cloud Manager or API, authenticate users to their accounts, or respond to Support tickets for the duration of the maintenance window. As soon as our Support team regains access, we will answer tickets in the order they are received.

    Impacts on Current Linode Customers:
    Current Linode customers will not be able to log in to the Cloud Manager, interact with the API, or perform any administrative or management functions. This includes Create, Remove, Boot, Migrate, Back Up, Shut Down, etc.

    The scheduled maintenance will impact the Kubernetes API. Dynamic aspects of LKE that rely on the Linode API will also be impacted, to include items such as autoscaling, recycling, rebooting, attaching/detaching PVCs, Node Balancer provisioning, as well as the ability to create new clusters. Cluster nodes and running workloads will not be affected.

    Impacts on Users Trying to Create Linode Accounts / Awaiting Account Authentication:
    While the Linode Cloud Manager is offline during the maintenance period, we are unable to accept requests for new accounts or authenticate accounts for users awaiting full account access.

    Thank you for your patience and understanding.

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