Zammad requires nginx

it seems to have dependency for YUM nginx RPM so installing zammad YUM probably isn't best way to install it on Centmin Mod. Never heard of zammad so not sure

they have yum install at Install on CentOS via RPM — Zammad documentation which you can't use

so you probably need source install Install from source (generic) — Zammad documentation but alot of elasticsearch, ruby gem etc dependencies you'd have to know Centmin Mod way of installing.

If it's a ticket system you're after, probably easier trying Freescout Free self-hosted Zendesk & Help Scout alternative – FreeScout instead which only needs steps 4 and 5 outlined at freescout-helpdesk/freescout

step 4 download via zip at https://freescout.net/download/ instead of git clone

just instead of web root /var/www/html/public use /home/nginx/domains/domain.com/public and instead of www-data user/group chown use nginx user/group


and step 6.1 only needs your Centmin Mod Nginx vhost web root / change for

Code (Text):

   location / {
       try_files $uri $uri/ /index.php?$query_string;
   }

I am about to head off to bed, but give me 24hrs to see if I can find my freescount install steps I did for testing ticket system. If not you'll have to try on a test VPS yourself not live production VPS server and check it out.

edit: found my Nginx vhost for Freescout install and i tested with self-signed SSL cert but posted copy of it on gist at freescout.domain.com centminmod

only added try_files line to existing Centmin Mod nginx vhost

Code (Text):

   location / {
       try_files $uri $uri/ /index.php?$query_string;
   }

Much easier than Zammad to install and setup but feature wise no idea compared to Zammad

Zammad can be installed but all dependencies and stuff via source install would be up to you to do yourself

 

Oh found Freescount info at https://community.centminmod.com/threads/how-to-install-freescout-on-centminmod.16466/#post-70213 heh

 

Actually remember now Freescout had some permissions issues causing problems. So maybe not ideal. Haven't looked at it since.

Save yourself headaches and use 3rd party hosted ticket system like Zoho Desk Zoho Desk | Customer Service Software for Context-Aware Support. I am using it for my paid Centmin Mod consulting work/support clients and has mobile apps and Slack channel integration too

 

If you install Nginx from yum on Centmin Mod, you will overwrite Centmin Mod Nginx and break stuff. If you want to install Zammad via yum, it will have to be on a non-Centmin Mod server.