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DigitalOcean [DigitalOcean] Credit Expiration Update

Discussion in 'Virtual Private Server (VPS) hosting' started by RoldanLT, Apr 1, 2016.

  1. RoldanLT

    RoldanLT Well-Known Member

    3,901
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    Anybody receive the same email? :/
    (n)
     
    • Informative Informative x 1
  2. eva2000

    eva2000 Administrator Staff Member

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    Yeah i remember that notification last year of 12 month expiry of credits. Doesn't apply to me as I've been using up all my credits - mainly with my Wordpress7 2GB DigitalOcean VPS being the one that eats into my DO referral credits.
     
  3. RoldanLT

    RoldanLT Well-Known Member

    3,901
    949
    113
    May 25, 2014
    Phillipines
    Ratings:
    +1,298
    Local Time:
    10:15 AM
    1.11
    10.2
    I have some credits but I have nothing Live running on DO.
    All droplets are just testing and will run for 1-2 days only.

    Too bad I deposited $$$ last 2014 :/
     
  4. eva2000

    eva2000 Administrator Staff Member

    30,194
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    May 24, 2014
    Brisbane, Australia
    Ratings:
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    Local Time:
    12:15 PM
    Nginx 1.13.x
    MariaDB 5.5
    it only applies to promo or referral credit NOT your deposited $$$
     
    • Informative Informative x 1
  5. RoldanLT

    RoldanLT Well-Known Member

    3,901
    949
    113
    May 25, 2014
    Phillipines
    Ratings:
    +1,298
    Local Time:
    10:15 AM
    1.11
    10.2
    Okay :D
    Lazy to read further, thanks for clearing it up.
     
  6. RoldanLT

    RoldanLT Well-Known Member

    3,901
    949
    113
    May 25, 2014
    Phillipines
    Ratings:
    +1,298
    Local Time:
    10:15 AM
    1.11
    10.2
    Woah, and they even double my whole credit now :D.
     
    • Like Like x 1
  7. eva2000

    eva2000 Administrator Staff Member

    30,194
    6,789
    113
    May 24, 2014
    Brisbane, Australia
    Ratings:
    +10,144
    Local Time:
    12:15 PM
    Nginx 1.13.x
    MariaDB 5.5
    • Like Like x 1
  8. RoldanLT

    RoldanLT Well-Known Member

    3,901
    949
    113
    May 25, 2014
    Phillipines
    Ratings:
    +1,298
    Local Time:
    10:15 AM
    1.11
    10.2
    I'm planning of using it Live :D.
    They really love their customers :)
    This is second time I have $$$ credited free on my account :D
     
    • Agree Agree x 1
  9. Frederik

    Frederik New Member

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    What did you write to them? That you were unsatisfied or anything usefull I can use for my "complain" ticket ? :)
     
  10. RoldanLT

    RoldanLT Well-Known Member

    3,901
    949
    113
    May 25, 2014
    Phillipines
    Ratings:
    +1,298
    Local Time:
    10:15 AM
    1.11
    10.2
    I ask them to let me use it instead of expiring it. I ask 6 months extension yet they gave me double free amount :D.
     
    • Informative Informative x 1
  11. Frederik

    Frederik New Member

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    Apr 1, 2016
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    Thanks, i'll try to send them a nice email :)
     
    • Like Like x 1
  12. Jimmy

    Jimmy Premium Member Premium Member

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    Oct 24, 2015
    East Coast USA
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    Well at least they sent out an email.

    Bought 5 SSL certs on Namecheap on Black Friday. Go to use them, a big red "EXPIRED" is by the name. Seems that the "promo" deal expired even though I bought them. No email. No warning. No notice when I bought them that they would expire. They're credits to buy the SSL cert which is normally $9... I got them for $1. So, not a big loss but nevertheless I would've liked to be warned or notified that they were expiring.
     
    • Informative Informative x 1
  13. eva2000

    eva2000 Administrator Staff Member

    30,194
    6,789
    113
    May 24, 2014
    Brisbane, Australia
    Ratings:
    +10,144
    Local Time:
    12:15 PM
    Nginx 1.13.x
    MariaDB 5.5
    Updated details now with 12 month expiry if account remains active Details on Expiring DigitalOcean Credits | DigitalOcean