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DigitalOcean [DigitalOcean] Credit Expiration Update

Discussion in 'Virtual Private Server (VPS) hosting' started by rdan, Apr 1, 2016.

  1. rdan

    rdan Premium Member Premium Member

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    Anybody receive the same email? :/
    (n)

     
  2. eva2000

    eva2000 Administrator Staff Member

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    Yeah i remember that notification last year of 12 month expiry of credits. Doesn't apply to me as I've been using up all my credits - mainly with my Wordpress7 2GB DigitalOcean VPS being the one that eats into my DO referral credits.
     
  3. rdan

    rdan Premium Member Premium Member

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    I have some credits but I have nothing Live running on DO.
    All droplets are just testing and will run for 1-2 days only.

    Too bad I deposited $$$ last 2014 :/
     
  4. eva2000

    eva2000 Administrator Staff Member

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    it only applies to promo or referral credit NOT your deposited $$$
     
  5. rdan

    rdan Premium Member Premium Member

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    Okay :D
    Lazy to read further, thanks for clearing it up.
     
  6. rdan

    rdan Premium Member Premium Member

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    Woah, and they even double my whole credit now :D.
     
  7. eva2000

    eva2000 Administrator Staff Member

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  8. rdan

    rdan Premium Member Premium Member

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    I'm planning of using it Live :D.
    They really love their customers :)
    This is second time I have $$$ credited free on my account :D
     
  9. Frederik

    Frederik New Member

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    What did you write to them? That you were unsatisfied or anything usefull I can use for my "complain" ticket ? :)
     
  10. rdan

    rdan Premium Member Premium Member

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    I ask them to let me use it instead of expiring it. I ask 6 months extension yet they gave me double free amount :D.
     
  11. Frederik

    Frederik New Member

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    Thanks, i'll try to send them a nice email :)
     
  12. Jimmy

    Jimmy Premium Member Premium Member

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    Well at least they sent out an email.

    Bought 5 SSL certs on Namecheap on Black Friday. Go to use them, a big red "EXPIRED" is by the name. Seems that the "promo" deal expired even though I bought them. No email. No warning. No notice when I bought them that they would expire. They're credits to buy the SSL cert which is normally $9... I got them for $1. So, not a big loss but nevertheless I would've liked to be warned or notified that they were expiring.
     
  13. eva2000

    eva2000 Administrator Staff Member

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    Updated details now with 12 month expiry if account remains active Details on Expiring DigitalOcean Credits | DigitalOcean