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Linode Connectivity Issues - Dallas

Discussion in 'VPS Provider Network Status' started by eva2000, Aug 29, 2017.

  1. eva2000

    eva2000 Administrator Staff Member

    May 24, 2014
    Brisbane, Australia
    Local Time:
    4:40 PM
    Nginx 1.15.x
    MariaDB 5.5/10.x
    Jun 28, 13:09 UTC
    Postmortem - At approximately 11:32 UTC, as part of an investigation into an unrelated, non-service affecting Dallas connectivity issue, our Network Operations team ran a safe debug command on one of our network switches which caused the switch to become unreachable. After unsuccessful attempts to reach the switch, a reboot on the switch was performed. Service was restored at 12:06 UTC after the switch successfully rebooted. We’ll continue to monitor this and work with our switch vendor to determine the root cause of this outage.

    Jun 28, 13:08 UTC
    Resolved - This incident has been resolved.

    Jun 28, 12:13 UTC
    Identified - Our team has identified the issue within our Dallas datacenter. We are in the process of correcting this and will provide updates as we move forward.

    Jun 28, 11:56 UTC
    Investigating - We are currently experiencing an issue within our Dallas datacenter. Our team is investigating this issue and we will provide updates as we obtain additional information.

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