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SSL Comodo database glitch

Discussion in 'All Internet & Web Performance News' started by eva2000, May 20, 2017.

  1. eva2000

    eva2000 Administrator Staff Member

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    Ouch Comodo database glitch had them roll back their database to a 9 day old version Comodo database glitch causes billing problems
    luckily, I just missed this issue by 4 days :)

    upload_2017-5-20_3-5-5.png
     
  2. Jimmy

    Jimmy Premium Member Premium Member

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    Nice to see they don't do hourly backups.

    Maybe they should invest some of their money in a backup system. 9 days is just crazy for such a large organization.
     
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  3. eva2000

    eva2000 Administrator Staff Member

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    Agreed, 9 days is a long time, they said they tried multiple restores, so I assume more recent backups didn't restore to a state which allowed database to come back up online ? Only the 9 day old backup managed to allow it to come back online !
     
  4. Jimmy

    Jimmy Premium Member Premium Member

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    I guess, maybe, they'll start testing their backups on a dev machine to make sure they're good. I can only imagine how many people are going to complain and how many people will be caught off guard when their site is kicking out errors because the cert isn't good. If this happened to my site, being that I'm full SSL, I would've been offline until I got a re-issue.
     
  5. eva2000

    eva2000 Administrator Staff Member

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    from article i believe the ssl cert system was intact and working it was their billing and ordering database needing restoring. Still inconvenient for those ordering or paying within that 9 day gap !

     
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