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IP.Board 4.0 - ACP Issue (EX2 Something went wrong. Please try again.)

Discussion in 'Forum software usage' started by Oxide, Mar 19, 2015.

  1. Oxide

    Oxide Active Member

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    I installed centminmod fresh on my server, and I setup IP.Board 4.0.


    Everything works flawlessy fine, but when I go into ACP i get this error and css is missing:
    "EX2 Something went wrong. Please try again."

    I did some research and someone said that it's memcached, i tried to disable it and no difference happen.

    [​IMG]
     
  2. eva2000

    eva2000 Administrator Staff Member

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    Nginx 1.27.x
    MariaDB 10.x/11.4+
    yeah Google results show a few of that message some mention memcached server

    make sure memcached server is running and PHP has the memcached and memcache PHP extensions compiled and loaded

    commands to check

    Code:
    ps aufx | grep memcached | grep -v grep
    echo stats | nc 127.0.0.1 11211
    php --ri memcache
    php --ri memcached
    
    should get similar output as below examples

    Code:
    ps aufx | grep memcached | grep -v grep
    nobody    3505  0.0  0.4 361316 19952 ?        Ssl  Mar08   1:57 /usr/local/bin/memcached -d -m 256 -l 127.0.0.1 -p 11211 -c 2048 -b 2048 -R 200 -t 4 -n 72 -f 1.25 -u nobody -o slab_reassign slab_automove
    
    Code:
    echo stats | nc 127.0.0.1 11211
    STAT pid 3505
    STAT uptime 906938
    STAT time 1426764241
    STAT version 1.4.22
    STAT libevent 2.0.21-stable
    STAT pointer_size 64
    STAT rusage_user 77.616658
    STAT rusage_system 39.766662
    STAT curr_connections 8
    STAT total_connections 42365
    STAT connection_structures 9
    STAT reserved_fds 20
    STAT cmd_get 483
    STAT cmd_set 80
    STAT cmd_flush 0
    STAT cmd_touch 0
    STAT get_hits 429
    STAT get_misses 54
    STAT delete_misses 0
    STAT delete_hits 0
    STAT incr_misses 0
    STAT incr_hits 0
    STAT decr_misses 0
    STAT decr_hits 0
    STAT cas_misses 0
    STAT cas_hits 0
    STAT cas_badval 0
    STAT touch_hits 0
    STAT touch_misses 0
    STAT auth_cmds 0
    STAT auth_errors 0
    STAT bytes_read 2262249
    STAT bytes_written 593658796
    STAT limit_maxbytes 268435456
    STAT accepting_conns 1
    STAT listen_disabled_num 0
    STAT threads 4
    STAT conn_yields 0
    STAT hash_power_level 16
    STAT hash_bytes 524288
    STAT hash_is_expanding 0
    STAT slab_reassign_running 0
    STAT slabs_moved 0
    STAT malloc_fails 0
    STAT bytes 168942
    STAT curr_items 46
    STAT total_items 80
    STAT expired_unfetched 0
    STAT evicted_unfetched 0
    STAT evictions 0
    STAT reclaimed 8
    STAT crawler_reclaimed 0
    STAT lrutail_reflocked 0
    END
    
    Code:
    php --ri memcache
    
    memcache
    
    memcache support => enabled
    Version => 3.0.8
    Revision => $Revision: 329835 $
    
    Directive => Local Value => Master Value
    memcache.allow_failover => 1 => 1
    memcache.chunk_size => 32768 => 32768
    memcache.compress_threshold => 20000 => 20000
    memcache.default_port => 11211 => 11211
    memcache.hash_function => crc32 => crc32
    memcache.hash_strategy => consistent => consistent
    memcache.lock_timeout => 15 => 15
    memcache.max_failover_attempts => 20 => 20
    memcache.protocol => ascii => ascii
    memcache.redundancy => 1 => 1
    memcache.session_redundancy => 2 => 2
    
    Code:
    php --ri memcached
    
    memcached
    
    memcached support => enabled
    Version => 2.2.0
    libmemcached version => 1.0.18
    SASL support => yes
    Session support => yes
    igbinary support => yes
    json support => yes
    msgpack support => no
    
    Directive => Local Value => Master Value
    memcached.compression_factor => 1.3 => 1.3
    memcached.compression_threshold => 2000 => 2000
    memcached.compression_type => fastlz => fastlz
    memcached.serializer => igbinary => igbinary
    memcached.sess_binary => 0 => 0
    memcached.sess_connect_timeout => 3000 => 3000
    memcached.sess_consistent_hash => 0 => 0
    memcached.sess_lock_expire => 0 => 0
    memcached.sess_lock_max_wait => 0 => 0
    memcached.sess_lock_wait => 150000 => 150000
    memcached.sess_locking => 1 => 1
    memcached.sess_number_of_replicas => 0 => 0
    memcached.sess_prefix => memc.sess.key. => memc.sess.key.
    memcached.sess_randomize_replica_read => 0 => 0
    memcached.sess_remove_failed => 0 => 0
    memcached.sess_sasl_password => no value => no value
    memcached.sess_sasl_username => no value => no value
    memcached.store_retry_count => 2 => 2
    memcached.use_sasl => 0 => 0
    
    Also if IP.Board 4 has external remote services it connects to, it maybe CSF Firewall blocking the remote ip/ports. See CSF Firewall info at CSF Firewall - Centmin Mod - Menu based Nginx installer for CentOS servers and CSF - CSF Firewall info | Centmin Mod Community
     
  3. Oxide

    Oxide Active Member

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    Code:
    [root@mail ~]# ps aufx | grep memcached | grep -v grep
    nobody   23336  0.0  1.4 320028 31368 ?        Ssl  11:26   0:00 /usr/local/bin/memcached -d -m 8 -l 127.0.0.1 -p 11211 -c 1024 -t 4 -n 72 -f 1.25 -u nobody -o slab_reassign slab_automove
    
    Code:
    [root@mail ~]# echo stats | nc 127.0.0.1 11211
    STAT pid 23336
    STAT uptime 145
    STAT time 1426764548
    STAT version 1.4.20
    STAT libevent 1.4.13-stable
    STAT pointer_size 64
    STAT rusage_user 0.009998
    STAT rusage_system 0.012998
    STAT curr_connections 7
    STAT total_connections 8
    STAT connection_structures 8
    STAT reserved_fds 20
    STAT cmd_get 122
    STAT cmd_set 124
    STAT cmd_flush 0
    STAT cmd_touch 0
    STAT get_hits 25
    STAT get_misses 97
    STAT delete_misses 0
    STAT delete_hits 0
    STAT incr_misses 0
    STAT incr_hits 0
    STAT decr_misses 0
    STAT decr_hits 0
    STAT cas_misses 0
    STAT cas_hits 0
    STAT cas_badval 0
    STAT touch_hits 0
    STAT touch_misses 0
    STAT auth_cmds 0
    STAT auth_errors 0
    STAT bytes_read 4759442
    STAT bytes_written 1563815
    STAT limit_maxbytes 8388608
    STAT accepting_conns 1
    STAT listen_disabled_num 0
    STAT threads 4
    STAT conn_yields 0
    STAT hash_power_level 16
    STAT hash_bytes 524288
    STAT hash_is_expanding 0
    STAT slab_reassign_running 0
    STAT slabs_moved 0
    STAT malloc_fails 0
    STAT bytes 3764618
    STAT curr_items 114
    STAT total_items 124
    STAT expired_unfetched 0
    STAT evicted_unfetched 3
    STAT evictions 4
    STAT reclaimed 0
    STAT crawler_reclaimed 0
    END
    
    Code:
    [root@mail ~]# php --ri memcache
    
    memcache
    
    memcache support => enabled
    Version => 3.0.8
    Revision => $Revision: 329835 $
    
    Directive => Local Value => Master Value
    memcache.allow_failover => 1 => 1
    memcache.max_failover_attempts => 20 => 20
    memcache.default_port => 11211 => 11211
    memcache.chunk_size => 32768 => 32768
    memcache.protocol => ascii => ascii
    memcache.hash_strategy => consistent => consistent
    memcache.hash_function => crc32 => crc32
    memcache.redundancy => 1 => 1
    memcache.session_redundancy => 2 => 2
    memcache.compress_threshold => 20000 => 20000
    memcache.lock_timeout => 15 => 15
    
    Code:
    [root@mail ~]# php --ri memcached
    
    memcached
    
    memcached support => enabled
    Version => 2.2.0
    libmemcached version => 1.0.18
    SASL support => yes
    Session support => yes
    igbinary support => yes
    json support => yes
    msgpack support => no
    
    Directive => Local Value => Master Value
    memcached.sess_locking => 1 => 1
    memcached.sess_consistent_hash => 0 => 0
    memcached.sess_binary => 0 => 0
    memcached.sess_lock_wait => 150000 => 150000
    memcached.sess_lock_max_wait => 0 => 0
    memcached.sess_lock_expire => 0 => 0
    memcached.sess_prefix => memc.sess.key. => memc.sess.key.
    memcached.sess_number_of_replicas => 0 => 0
    memcached.sess_randomize_replica_read => 0 => 0
    memcached.sess_remove_failed => 0 => 0
    memcached.sess_connect_timeout => 3000 => 3000
    memcached.sess_sasl_username => no value => no value
    memcached.sess_sasl_password => no value => no value
    memcached.compression_type => fastlz => fastlz
    memcached.compression_factor => 1.3 => 1.3
    memcached.compression_threshold => 2000 => 2000
    memcached.serializer => igbinary => igbinary
    memcached.use_sasl => 0 => 0
    memcached.store_retry_count => 2 => 2
    
    Please note, i also tried to disable csf "service csf stop" and issue occurs still.
     
  4. Oxide

    Oxide Active Member

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    Mar 19, 2015
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    Local Time:
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    CSF Firewall Status:
    Code:
    [root@mail ~]# service csf status
    Status of csf:Chain INPUT (policy DROP 0 packets, 0 bytes)
    num   pkts bytes target     prot opt in     out     source               destination
    1       74 19456 ACCEPT     all  --  lo     *       0.0.0.0/0            0.0.0.0/0
    2       95 12134 BADIP      all  --  *      *       0.0.0.0/0            0.0.0.0/0
    3       95 12134 BADTCP     all  --  *      *       0.0.0.0/0            0.0.0.0/0
    4        0     0 ACCEPT     tcp  --  *      *       54.84.49.168         0.0.0.0/0           tcp spt:443 state ESTABLISHED
    5        0     0 ACCEPT     tcp  --  *      *       54.84.154.203        0.0.0.0/0           tcp spt:443 state ESTABLISHED
    6        0     0 ACCEPT     udp  --  *      *       0.0.0.0/0            0.0.0.0/0           udp spt:53 state ESTABLISHED
    7        0     0 ACCEPT     tcp  --  *      *       0.0.0.0/0            0.0.0.0/0           tcp spt:53 state ESTABLISHED
    8       95 12134 DOME9BLACKLIST  all  --  *      *       0.0.0.0/0            0.0.0.0/0
    9        0     0 ACCEPT     all  --  *      *       0.0.0.0/0            0.0.0.0/0           connmark match 0x63
    10       0     0 DROP       all  --  *      *       0.0.0.0/0            0.0.0.0/0           state INVALID
    11      95 12134 DOME9      all  --  *      *       0.0.0.0/0            0.0.0.0/0
    12       0     0 LOGDROPPEDINBOUND  all  --  *      *       0.0.0.0/0            0.0.0.0/0
    
    Chain FORWARD (policy DROP 0 packets, 0 bytes)
    num   pkts bytes target     prot opt in     out     source               destination
    
    Chain OUTPUT (policy DROP 0 packets, 0 bytes)
    num   pkts bytes target     prot opt in     out     source               destination
    1        0     0 ACCEPT     tcp  --  *      *       0.0.0.0/0            54.84.49.168        tcp dpt:443 state NEW,ESTABLISHED
    2        0     0 ACCEPT     tcp  --  *      *       0.0.0.0/0            54.84.154.203       tcp dpt:443 state NEW,ESTABLISHED
    3        0     0 ACCEPT     udp  --  *      *       0.0.0.0/0            0.0.0.0/0           udp dpt:53 state NEW,ESTABLISHED
    4        0     0 ACCEPT     tcp  --  *      *       0.0.0.0/0            0.0.0.0/0           tcp dpt:53 state NEW,ESTABLISHED
    5      132 36821 DOME9BLACKLIST  all  --  *      *       0.0.0.0/0            0.0.0.0/0
    6        0     0 DROP       all  --  *      *       0.0.0.0/0            0.0.0.0/0           state INVALID
    7      132 36821 DOME9OUTPUT  all  --  *      *       0.0.0.0/0            0.0.0.0/0
    8        0     0 ACCEPT     all  --  *      *       0.0.0.0/0            0.0.0.0/0           state RELATED,ESTABLISHED
    9        0     0 LOGDROPPEDOUTBOUND  all  --  *      *       0.0.0.0/0            0.0.0.0/0
    
    Chain BADIP (1 references)
    num   pkts bytes target     prot opt in     out     source               destination
    1        0     0 DROPBADIP  all  --  *      *       127.0.0.0/8          0.0.0.0/0           state NEW
    2        0     0 DROPBADIP  all  --  *      *       0.0.0.0/0            127.0.0.0/8         state NEW
    
    Chain BADTCP (1 references)
    num   pkts bytes target     prot opt in     out     source               destination
    1        0     0 PSCAN      tcp  --  *      *       0.0.0.0/0            0.0.0.0/0           tcp flags:0x3F/0x29
    2        0     0 PSCAN      tcp  --  *      *       0.0.0.0/0            0.0.0.0/0           tcp flags:0x3F/0x00
    3        0     0 PSCAN      tcp  --  *      *       0.0.0.0/0            0.0.0.0/0           tcp flags:0x3F/0x01
    4        0     0 PSCAN      tcp  --  *      *       0.0.0.0/0            0.0.0.0/0           tcp flags:0x06/0x06
    5        0     0 PSCAN      tcp  --  *      *       0.0.0.0/0            0.0.0.0/0           tcp flags:0x03/0x03
    6        0     0 NEWNOTSYN  tcp  --  *      *       0.0.0.0/0            0.0.0.0/0           tcp flags:!0x17/0x02 state NEW
    
    Chain BLACKLISTDROP (0 references)
    num   pkts bytes target     prot opt in     out     source               destination
    1        0     0 LOG        all  --  *      *       0.0.0.0/0            0.0.0.0/0           limit: avg 10/min burst 5 LOG flags 0 level 4 prefix `DOME9_DROP_BLACKLIST '
    2        0     0 DROP       all  --  *      *       0.0.0.0/0            0.0.0.0/0
    
    Chain DOME9 (1 references)
    num   pkts bytes target     prot opt in     out     source               destination
    1       23  7014 ACCEPT     tcp  --  *      *       0.0.0.0/0            0.0.0.0/0           tcp dpt:80
    2       72  5120 ACCEPT     tcp  --  *      *       92.34.239.35         0.0.0.0/0           tcp dpt:22
    3        0     0 ACCEPT     tcp  --  *      *       23.21.216.12         0.0.0.0/0           tcp dpt:22
    4        0     0 ACCEPT     tcp  --  *      *       50.28.55.154         0.0.0.0/0           tcp dpt:22
    5        0     0 ACCEPT     tcp  --  *      *       50.28.75.104         0.0.0.0/0           tcp dpt:22
    
    Chain DOME9BLACKLIST (2 references)
    num   pkts bytes target     prot opt in     out     source               destination
    
    Chain DOME9OUTPUT (1 references)
    num   pkts bytes target     prot opt in     out     source               destination
    1      132 36821 ACCEPT     all  --  *      *       0.0.0.0/0            0.0.0.0/0
    
    Chain DROPBADIP (2 references)
    num   pkts bytes target     prot opt in     out     source               destination
    1        0     0 LOG        all  --  *      *       0.0.0.0/0            0.0.0.0/0           limit: avg 10/min burst 5 LOG flags 0 level 4 prefix `DOME9_DROP_BAD_IP '
    2        0     0 DROP       all  --  *      *       0.0.0.0/0            0.0.0.0/0
    
    Chain LOGACCEPTNEW (0 references)
    num   pkts bytes target     prot opt in     out     source               destination
    1        0     0 LOG        all  --  *      *       0.0.0.0/0            0.0.0.0/0           state NEW LOG flags 0 level 4 prefix `DOME9_NEW_CONNECTION '
    2        0     0 ACCEPT     all  --  *      *       0.0.0.0/0            0.0.0.0/0
    
    Chain LOGDROPPEDINBOUND (1 references)
    num   pkts bytes target     prot opt in     out     source               destination
    1        0     0 LOG        all  --  *      *       0.0.0.0/0            0.0.0.0/0           limit: avg 10/min burst 5 LOG flags 0 level 4 prefix `DOME9_DROP_INGRESS '
    2        0     0 DROP       all  --  *      *       0.0.0.0/0            0.0.0.0/0
    
    Chain LOGDROPPEDOUTBOUND (1 references)
    num   pkts bytes target     prot opt in     out     source               destination
    1        0     0 LOG        all  --  *      *       0.0.0.0/0            0.0.0.0/0           LOG flags 0 level 4 prefix `DOME9_DROP_EGRESS '
    2        0     0 DROP       all  --  *      *       0.0.0.0/0            0.0.0.0/0
    
    Chain NEWNOTSYN (1 references)
    num   pkts bytes target     prot opt in     out     source               destination
    1        0     0 LOG        all  --  *      *       0.0.0.0/0            0.0.0.0/0           limit: avg 10/min burst 5 LOG flags 0 level 4 prefix `DOME9_DROP_NEW_NOT_SYN '
    2        0     0 DROP       all  --  *      *       0.0.0.0/0            0.0.0.0/0
    
    Chain PSCAN (5 references)
    num   pkts bytes target     prot opt in     out     source               destination
    1        0     0 LOG        tcp  --  *      *       0.0.0.0/0            0.0.0.0/0           limit: avg 10/min burst 5 LOG flags 0 level 4 prefix `DOME9_DROP_TCP_SCAN '
    2        0     0 LOG        all  -f  *      *       0.0.0.0/0            0.0.0.0/0           limit: avg 10/min burst 5 LOG flags 0 level 4 prefix `DOME9_DROP_FRAG_SCAN '
    3        0     0 DROP       all  --  *      *       0.0.0.0/0            0.0.0.0/0
    4        0     0 DROP       all  --  *      *       0.0.0.0/0            0.0.0.0/0
    5        0     0 DROP       all  --  *      *       0.0.0.0/0            0.0.0.0/0
    6        0     0 DROP       all  --  *      *       0.0.0.0/0            0.0.0.0/0
    
    Chain SYNFLOOD (0 references)
    num   pkts bytes target     prot opt in     out     source               destination
    
    Chain PREROUTING (policy ACCEPT 11 packets, 610 bytes)
    num   pkts bytes target     prot opt in     out     source               destination
    
    Chain POSTROUTING (policy ACCEPT 14 packets, 855 bytes)
    num   pkts bytes target     prot opt in     out     source               destination
    
    Chain OUTPUT (policy ACCEPT 14 packets, 855 bytes)
    num   pkts bytes target     prot opt in     out     source               destination
    
     
  5. eva2000

    eva2000 Administrator Staff Member

    53,488
    12,130
    113
    May 24, 2014
    Brisbane, Australia
    Ratings:
    +18,671
    Local Time:
    6:28 AM
    Nginx 1.27.x
    MariaDB 10.x/11.4+
    well then it ain't memcached or csf firewall related

    unfortunately IP.Board 4's error message doesn't give much info so hard to diagnose especially when I have never used version 4. might need to contact IP.Board tech support to find out if you can get more useful error logs or info
     
  6. Oxide

    Oxide Active Member

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    yes i contacted them as well, lack of reply and support much lol
     
  7. Oxide

    Oxide Active Member

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    I notice another issue now, i think this is server based error.

    I'm getting CF 520 Error on specific CSS..

    [​IMG]
     
  8. eva2000

    eva2000 Administrator Staff Member

    53,488
    12,130
    113
    May 24, 2014
    Brisbane, Australia
    Ratings:
    +18,671
    Local Time:
    6:28 AM
    Nginx 1.27.x
    MariaDB 10.x/11.4+
    did you whitelist all Cloudflare ips as per CSF Firewall - Centmin Mod - Menu based Nginx installer for CentOS servers

     
  9. Oxide

    Oxide Active Member

    534
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    Ratings:
    +59
    Local Time:
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  10. eva2000

    eva2000 Administrator Staff Member

    53,488
    12,130
    113
    May 24, 2014
    Brisbane, Australia
    Ratings:
    +18,671
    Local Time:
    6:28 AM
    Nginx 1.27.x
    MariaDB 10.x/11.4+
    Might, so best to whitelist :)
     
  11. eva2000

    eva2000 Administrator Staff Member

    53,488
    12,130
    113
    May 24, 2014
    Brisbane, Australia
    Ratings:
    +18,671
    Local Time:
    6:28 AM
    Nginx 1.27.x
    MariaDB 10.x/11.4+
  12. Oxide

    Oxide Active Member

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    okay..

    i am uploading files through sFTP again, is this bad way? i also tried zipping then unzipping in the server itself..
     
  13. eva2000

    eva2000 Administrator Staff Member

    53,488
    12,130
    113
    May 24, 2014
    Brisbane, Australia
    Ratings:
    +18,671
    Local Time:
    6:28 AM
    Nginx 1.27.x
    MariaDB 10.x/11.4+
  14. Oxide

    Oxide Active Member

    534
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    Ratings:
    +59
    Local Time:
    6:28 AM
  15. Oxide

    Oxide Active Member

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    anything with .css and .js causes that, must be issue with my caching or something
     
  16. eva2000

    eva2000 Administrator Staff Member

    53,488
    12,130
    113
    May 24, 2014
    Brisbane, Australia
    Ratings:
    +18,671
    Local Time:
    6:28 AM
    Nginx 1.27.x
    MariaDB 10.x/11.4+
    you have directory/file permissions issues reported in admin/install link

    i removed domain name, so if you want to remove your domain admin link from your above post, you can

    Code:
    File System Requirements
    
    The directory /home/nginx/domains/domain.com/public/applications needs to be writable. Please change the directory's CHMOD to 0777
    The directory /home/nginx/domains/domain.com/public/datastore needs to be writable. Please change the directory's CHMOD to 0777
    The directory /home/nginx/domains/domain.com/public/plugins needs to be writable. Please change the directory's CHMOD to 0777
    The directory /home/nginx/domains/domain.com/public/uploads needs to be writable. Please change the directory's CHMOD to 0777
    The directory /home/nginx/domains/domain.com/public/uploads/logs needs to be writable. Please change the directory's CHMOD to 0777
    Code:
    chmod 0777 /home/nginx/domains/domain.com/public/applications
    chmod 0777 /home/nginx/domains/domain.com/public/datastore
    chmod 0777 /home/nginx/domains/domain.com/public/plugins
    chmod 0777 /home/nginx/domains/domain.com/public/uploads
    chmod 0777 /home/nginx/domains/domain.com/public/uploads/logs
     
  17. Oxide

    Oxide Active Member

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    yeah i know, i changed these but im just showing you that the error still occurs.. you should still see css even these isnt applied

    http://techpulse.io/test.js empty js file lol

    i turned "pagespeed on;" to pagespeed off in pagespeed config, also commented these out:
    # ngx_pagespeed & ngx_pagespeed handler
    #include /usr/local/nginx/conf/pagespeed.conf;
    #include /usr/local/nginx/conf/pagespeedhandler.conf;
    #include /usr/local/nginx/conf/pagespeedstatslog.conf;
     
  18. eva2000

    eva2000 Administrator Staff Member

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    Brisbane, Australia
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    Nginx 1.27.x
    MariaDB 10.x/11.4+
    might want to turn of cloudlfare and get your site/forums working first then turn it back on, that way you can see what the actual problem is
     
  19. Oxide

    Oxide Active Member

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    very clever LOL,. ill come back with some more info
     
  20. Oxide

    Oxide Active Member

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    Update, it was all cloudflare's fault.